FREE SHIPPING TO ALL U.S. ADDRESSES

FAQ



GENERAL

What are the pet yoga mats made from?

Our yoga mats are made from human-grade, extra thick 1/4” (over 6mm), textured, open-cell PVC foam. Heavy duty and durable, they are completely latex free, lead free and free of heavy metals. Our mats are also 6P Phthalates Free which means they are manufactured free of the top 6 most harmful phthalates (DEHP, DBP, DNHP, BBP, DIDP, DINP) which makes it a healthier choice for your pet and the planet. Your pet’s body will be touching it so we always strive for safe materials.

How do I get my dog or cat to use the pet yoga mat?

We find that most dogs and cats get on the mats right away ...especially if you already have a yoga mat or fitness mat at home. Some pets will even drag their mat to wherever they want to lay. But some pets may take a bit longer to become familiar with it. To help get your pet use to the mat, you can place treats, toys or a favorite blanket on the mat. For cats, you can also sprinkle or spray catnip on the mat to help entice them. You can also try placing the mat in one of their favorite spots or next to their beds. Check out the list of USES & BENEFITS for more ideas

CAUTION: THIS PRODUCT IS NOT A CHEW TOY AND IS NOT INTENDED FOR PETS THAT CHEW THINGS. Remove all packaging and tags before use. No toy is indestructible. Always supervise pet while in use. Do not allow pet to ingest any parts.

Can the yoga mats be used for other pets besides cats and dogs?

Yes! And we offer smaller yoga mats for other pets. Use it as a play mat for rabbits, ferrets, hamsters, gerbils, guinea pigs, chinchillas, rats, mice, sugar gliders, bearded dragons, iguanas, chameleons, geckos, skinks, anoles, snakes, turtles, tarantulas, hermit crabs and more.

No matter what type of pet you have: Always supervise pet while in use and do not allow pet to chew, gnaw or ingest any parts.



SIZING

What size pet yoga mat should I buy for my pet?

There are many factors that can go into this decision including your pet’s height and length, their personality, the available space in your home and even your home’s décor. Below are suggested pet weight guidelines but your pet may be an exception. Be sure to also measure your pet to make sure the yoga mat size will work. For multi-pet households, you may prefer a larger mat if you have pets that like to lay together. If you have any questions about sizing, email us: info@petyogis.com

(*Please allow a 3/16" measure difference as all mats are hand measured, hand cut and hand rolled)

RECTANGLE Pet Yoga Mats:

  • X-SMALL: 18” x 12"
    Suggested Pet Weight: Under 7 lbs.
    (Ex. Chihuahuas, Yorkshire Terriers, Pomeranians, teacup dogs, etc.)
  • SMALL: 24” x 18”
    Suggested Pet Weight: Under 20 lbs.
    (Ex. most cats, Pugs, Shi Tzus, Dachshunds, toy dogs, etc.)
  • MEDIUM: 24” x 36”
    Suggested Pet Weight: Under 35 lbs.
    (Ex. larger cats or multiple cats, Maine Coon Cats, Bengal Cats, small dogs, Frenchies, Beagles, Corgis, Cocker Spaniels, Miniature Poodles, etc.)
  • LARGE: 24” x 54”
    Suggested Pet Weight: Under 88 lbs.
    (Ex. Savannah Cats, Bulldogs, Huskies, Samoyeds, Greyhounds, etc.)
  • X-LARGE: 24” x 68”
    Suggested Pet Weight: Under 110 lb.
    (Ex. Retrievers, Shepherds, Alaskan Dogs, etc.)
  • XX-LARGE: 24” x 72”
    Suggested Pet Weight: Over 110 lb.
    (Ex. Great Danes, Mastiffs, Wolfhounds, etc.)

ROUND Pet Yoga Mats:

  • X-SMALL: 18” circle
    Suggested Pet Weight: Under 7 lbs.
    (Ex. Chihuahuas, Yorkshire Terriers, Pomeranians, teacup dogs, etc.)
  • SMALL: 24” circle
    Suggested Pet Weight: Under 20 lbs.
    (Ex. most cats, Pugs, Shi Tzus, Dachshunds, toy dogs, etc.)
  • MEDIUM: 36” circle
    Suggested Pet Weight: Under 35 lbs.
    (Ex. larger cats or multiple cats, Maine Coon Cats, Bengal Cats, small dogs, Frenchies, Beagles, Corgis, Cocker Spaniels, Miniature Poodles, etc.)
  • LARGE: 54” circle
    Suggested Pet Weight: Under 88 lbs.
    (Ex. Savannah Cats, Bulldogs, Huskies, Samoyeds, Greyhounds, etc.)
  • X-LARGE: 68” circle
    Suggested Pet Weight: Under 110 lb.
    (Ex. Retrievers, Shepherds, Alaskan Dogs, etc.)
  • XX-LARGE: 72” circle
    Suggested Pet Weight: Over 110 lb.
    (Ex. Great Danes, Mastiffs, Wolfhounds, etc.)

SQUARE Pet Yoga Mats:

  • X-SMALL: 18” x 18”
    Suggested Pet Weight: Under 10 lbs.
    (Ex. Chihuahuas, Yorkshire Terriers, Pomeranians, teacup dogs, etc.)
  • SMALL: 24” x 24”
    Suggested Pet Weight: Under 25 lbs.
    (Ex. most cats, Pugs, Shi Tzus, Dachshunds, toy dogs, etc.)
  • MEDIUM: 36” x 36”
    Suggested Pet Weight: Under 45 lbs.
    (Ex. larger cats or multiple cats, Maine Coon Cats, Bengal Cats, small dogs, Frenchies, Beagles, Corgis, Cocker Spaniels, Miniature Poodles, Teacup and Toy Potbellied Pigs, etc.)
  • LARGE: 54” x 54”
    Suggested Pet Weight: Under 115 lbs.
    (Ex. Savannah Cats, Bulldogs, Huskies, Samoyeds, Greyhounds, Miniature Potbellied Pigs, etc.)
  • X-LARGE: 68” x 68”
    Suggested Pet Weight: Under 140 lb.
    (Ex. Retrievers, Shepherds, Alaskan Dogs, Potbellied Pigs, etc.)
  • XX-LARGE: 72” x 72”
    Suggested Pet Weight: Over 140 lb.
    (Ex. Great Danes, Mastiffs, Wolfhounds, Potbellied Pigs, Miniature Horses, etc.)

MINI Pet Yoga Mats:

  • RECTANGLE MINI-SMALL: 7” x 4”
  • RECTANGLE MINI-MEDIUM: 12” x 9”
  • RECTANGLE MINI-LARGE: 14” x 11”

  • ROUND MINI-SMALL: 6” circle
  • ROUND MINI-MEDIUM: 9” circle
  • ROUND MINI-LARGE: 14” circle

  • SQUARE MINI-SMALL: 6” x 6”
  • SQUARE MINI-MEDIUM: 9” x 9”
  • SQUARE MINI-LARGE: 14” x 14”


COLORS

What color mats do you offer?

For most mats, we offer 10 colors: Red, Orange, Yellow, Green, Light Blue, Dark Blue, Purple, Black, Pink, White

(*Due to differences in monitor displays, actual colors may appear slightly different from photos on screen)

Do dogs prefer a certain mat color?

Dog vision is quite different from human vision and they see colors diferently than we do. It can be compared to color blindness in humans. Experts say that dogs see blues and yellows best but have difficuty in distinguishing reds from greens. Dogs also have blurrier vision than humans; this varies depending on breed. Therefore, brighter items may be preferred. Other dog parents have said their canines prefer red, pink or orange items. Of course, the color choice is ultimately yours (...or theirs!) but we do offer canine eye-catching colors in bright blue and bright yellow as well as many other colors.

Do cats prefer a certain mat color?

Cat eyesight is more similar to human eyesight and they can see a bit more color than dogs. Studies have shown that cats see blues, greens and yellows best and can tell the difference between various shades of gray. It is believed that cats see the color red as gray. Other cat parents have told us their felines love black, red, pink or orange items.

Social media offers plenty of examples of cats resting in places that match their fur color (i.e. black cats preferring to lay on black things, orange cats preferring to lay on orange things). Maybe it is a cat’s hunter instinct that makes them seek camouflaging spots so they blend in perfectly with their surroundings. Perhaps it was the color of their mother’s fur and they find that comforting. Who knows for sure!?!

Ultimately, the color choice is yours (...or theirs!) but we do offer feline eye-catching colors in bright blue, bright green and bright yellow along with many other other color choices.



CARE INSTRUCTIONS

How do I clean / care for the mat?

Our pet yoga mats are EASY TO CLEAN! Use a cloth with cold water and mild soap or mild detergent (like Seventh Generation) to gently wipe down the mat. Be sure to wipe off all soapy residue. Dry flat.

To help increase the lifespan of the mat:

  • DO NOT put mat in a washing machine; throwing it in a washer can instantly ruin it
  • DO NOT put mat in a dryer
  • DO NOT leave mat in excessive cold or hot temperatures; mat may fade, become brittle and unusable if exposed to sun for extended periods of time
  • DO NOT leave mat inside a vehicle on a hot day
  • DO NOT use essential oils on mat as some can be toxic to animals
  • DO NOT place mat under hot lamps or anything hot or warm
  • DO NOT place mat in water bowls or in aquatic tanks of any kind


GIFTING

I want to GIFT a pet yoga mat. Can you help me?

Our pet yoga mats make PAWESOME gifts for your pet yogi or the animal lover in your life! We are happy to help. For $4 per mat, we include:

  • Paw Prints Gift Wrapping
  • Decorative Satin Paw Prints Ribbon
  • Handwritten note card with your personal gift message
  • Hangtag card with a list of Uses & Benefits plus Care Instructions
  • Can be shipped directly to your gift recipient
  • Discreet shipping package and label so recipient won't know what's inside before opening it
  • NO price or payment details will be included in the package

The gift wrapping option can be found under “Buy” — “Other Stuff” on our main menu. You can add this option to your cart and set the quantity for the number of items you want gift wrapped. If you are not having all items wrapped, be sure to tell us which items in the Special Instructions box at checkout. You can also leave your personal message for your recipient in the Special Instructions box.



GIFT CARDS

Can I purchase a gift card?

Yes, our gift cards can be found under “Buy” — “Other Stuff” on our main menu.



PAYMENT

When will I be charged for my order?

You will be charged for your order at the time the order is processed.

Is your checkout secure?

Our checkout process uses Shopify Payments and PayPal – two of the most trusted online payment solutions on the web. Because of this, we have all the same securities and payment fraud protection as Shopify and PayPal. Yes - your order details and information are super secure.

What forms of payments do you accept?

We accept all major credit cards (Visa, Mastercard, Discover, American Express, Diners Club, JCB) plus Apple Pay, Google Pay, PayPal, Shop Pay and Venmo.



SHIPPING

How much is shipping?

FREE STANDARD SHIPPING TO ALL U.S. ADDRESSES

A $15 surcharge is added for pet yoga mat orders sent to Canada and territories of the U.S. (American Samoa, Guam, Marshall Islands, Micronesia, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands).

When will my order ship?

With valid payment, your order will ship within 1 to 2 business days from our location in Ocean View, Delaware. We ship Monday through Friday, excluding U.S. federal holidays.

How will my order be shipped?

Our standard shipping method is via the U.S. Postal Service (USPS). Orders to Canada are shipped via USPS to the Canada Post which handles final delivery of the package. All military mail is shipped via USPS to a military base who is then responsible for delivering the package to your location.

With the environment in mind, we use recyclable packaging materials and minimal packaging as much as possible to ship our products.

How long will it take to receive my order?

OUR STANDARD SHIPPING TIMES FOR PET YOGA MAT ORDERS:

  • For the contiguous U.S.: You should receive your order within 10 business days
  • For Hawaii and Alaska: You should receive your order within 3-4 weeks
  • For Territories of the U.S. (American Samoa, Guam, Marshall Islands, Micronesia, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands): You should receive your order within 4-6 weeks however it may take longer for U.S. Minor Outlying Islands
  • For Canada: You should receive your order within 2-4 weeks

Do you ship to P.O. Boxes?

Yes, we ship to Post Office Boxes.

Do you ship to APO / FPO / DPO addresses?

Absolutely! We ship to APO / FPO / DPO addresses through the U.S. Postal Service (USPS). Please note that delivery times to military addresses in foreign countries can be upwards of 15-20 business days.

At checkout, please select the United States as the country. In the state drop-down menu, you have the option to select one of the following: Armed Forces Americas, Armed Forces Europe or Armed Forces Pacific. For more information on military mail with USPS, please click here.

Do you ship internationally?

We ship PET YOGA MATS to Canada and territories of the U.S. (American Samoa, Guam, Marshall Islands, Micronesia, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands). A $15 surcharge will apply to these orders. To inquire about shipping to another international location, please email: info@petyogis.com

Please note: We cannot guarantee that you will or will not be charged any customs taxes, duties or handling fees. Any customs or import duties are charged once the package reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to Canadian and international orders.


STICKERS and PET EMERGENCY ALERT CARDS ship FREE to all addresses including international:
• Sticker and/or card orders within the U.S. are sent via USPS First Class Mail and are usually delivered in 2-5 business days.
• International sticker and/or card orders are sent via USPS First Class Mail International service to more than 190 countries, including Canada and Great Britain, and are usually delivered in 5-21 business days.



AFTER ORDERING

Can I have my tracking number?

First off, THANK YOU for ordering with us! Yes, your tracking number should be in your confirmation email. If you are having trouble finding your tracking number, email info@petyogis.com to receive an update on your order.

My order hasn’t arrived yet. What do I do?

If it is beyond the estimated shipping times since placing your order, email us at info@petyogis.com with your order number or the name and address on the order and we will check into it.

What if something is wrong with my order?

If you have a problem with an order, please get in touch with us by emailing info@petyogis.com and we will help you.

All orders are insured. Please note: While we cannot guarantee or be held responsible for products lost or damaged in transit due to the performance of carriers, we will assist our customers in any deficiency in third-party shipping services.

What is your Return Policy?

We offer a 30-day Return Policy, less any surcharge paid. If you would like to return a product, email us at info@petyogis.com and we will provide you with a return address. Items must be unused and free from damage and dirt/marks. Please note that you will need to pay the return shipping cost; costs incurred to return an item are non-refundable.



WHOLESALE

Are your products available for wholesale?

We are selling to select retailers. Drop us a line at: info@petyogis.com



What if I have a question that isn’t answered here?

Send any questions via our contact page or email info@petyogis.com. Or you can reach out to us on Instagram or Twitter. We’ll answer you directly and may add your question to this page if we think it may help to inform others.