FREE STANDARD SHIPPING TO U.S. ADDRESSES
Free standard shipping is valid on orders to U.S. addresses, including U.S. Territories.
We also ship to Canada and the U.K.; these shipping rates are calculated during checkout.
Items listed under “Other Stuff” (when order does not include a mat) will ship FREE to all U.S. addresses and internationally to more than 190 countries, including Canada, the U.K. and Australia.
When will my order ship?
With valid payment, your order will ship within 1 to 2 business days from our location in Ocean View, Delaware, USA. We ship Monday through Friday, excluding U.S. federal holidays.
If your order requires additional information to fully process, we will be in touch by email.
How will my order be shipped?
Our standard shipping methods are via UPS Ground or the U.S. Postal Service (USPS), as determined by Pet Yogis.
Orders to Canada and the U.K. are shipped via UPS or USPS (to the Canada Post or Royal Mail) which handles final delivery of the package.
How long will it take to receive my order?
STANDARD SHIPPING TIMES FOR PET YOGA MAT ORDERS:
- For the contiguous U.S.: Once shipped, you should receive your order within 8-10 business days.
- For Hawaii and Alaska: Once shipped, you should receive your order within 3 weeks. (Note: Remote locations in Alaska may take longer due to varying delivery schedules in the area.)
- For U.S. Territories (Puerto Rico, the Virgin Islands, etc.): Once shipped, you should receive your order within 4 weeks however it may take longer for U.S. Minor Outlying Islands.
- For Canada and the U.K.: Once shipped, you should receive your order within 2 weeks.
For items listed under “Other Stuff” (when order does not include a mat):
- Orders within the U.S. are sent in an envelope via USPS First Class Mail and are usually delivered in 4-6 business days.
- International orders are sent in an envelope via USPS First Class Mail International service to more than 190 countries, including Canada, the U.K. and Australia, and are usually delivered in 6-21 business days.
Do you ship to P.O. Boxes?
Yes! However, we do recommend using a street address whenever possible as P.O. Boxes may delay delivery. Also, a physical address is required for Express delivery.
For orders of our largest circle and square mats, there can be USPS limitations based on weight, length and shipping distance. Therefore, we recommend providing a physical street address in case we choose to ship through UPS.
Note: We are unable to ship to General Delivery addresses.
Do you ship to APO / FPO / DPO addresses?
Absolutely! In support of our troops and their families, we will not apply the additional charge for APO / FPO / DPO addresses. We ship mats to these addresses through the U.S. Postal Service (USPS).
All Military and Diplomatic Mail is shipped via USPS to a military base or embassy who is then responsible for delivering the package to your location. Please note that delivery times to Military and Diplomatic Mail addresses in foreign countries can be upwards of 15-20 business days.
At checkout, please select the United States as the country. In the state drop-down menu, you have the option to select one of the following: Armed Forces Americas, Armed Forces Europe or Armed Forces Pacific.
Do you ship to U.S. Territories?
Yes! We ship mats (by air) to territories of the U.S. (American Samoa, Guam, Marshall Islands, Micronesia, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands).
Do you ship internationally?
At this time, international shipping of our mats is limited to Canada and the U.K. only. Shipping rates to Canada and the U.K. are calculated at checkout.
Please note: We cannot guarantee that you will or will not be charged any customs taxes, duties or handling fees. Any customs or import duties are charged once the package reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to international orders.
Is your packaging eco-friendly?
Yes. With the environment in mind, we use recycled or recyclable packaging materials and as minimal packaging as possible to ship our products.
Our shipping boxes consist of 100% post-consumer recyclability cardboard; please consider reusing, recycling or composting. Our packaging tape is made with over 50% recycled materials. Any bubble wrap or air pillows used are recyclable; please consider reusing it or recycling at a participating retailer that accepts plastic bags and plastic film for recycling.