We offer a 14-day Return Policy, less any surcharge paid. If you would like to return a product, email us at firstname.lastname@example.org and we will provide you with a return address. Items must (1) be in new, unused condition, (2) free from damage/dirt/marks, and (3) include all original pieces/parts/packaging. Items exposed to smoke will not be accepted under any circumstances. Please note that you will need to pay the return shipping cost; costs incurred to return an item are non-refundable.